Discover calls from a specific time period to create minds or analyze conversations.

Example:

"Show me all my Gong calls from the last week"

Natural language workflow:

• AI uses gong_list_calls with date filter for last 7 days
• Returns list of recent calls with participants
• You can then select specific calls for transcript retrieval

What you get:

• Call IDs for transcript retrieval
• Participant information
• Call durations and dates
• Quick overview of recent activity

Find calls with specific people before creating minds from their conversations.

Example:

"Find all my Gong calls with enterprise prospects from Q4"

Natural language workflow:

• AI lists calls from Q4
• Filters to those with external participants
• Identifies enterprise prospects based on context
• Provides call list for selection

What you get:

• List of relevant calls
• Participant details for each call
• Ability to select which calls to use for mind creation

Build an inventory of calls for reporting or analysis purposes.

Example:

"List all my calls from this month and show me how many
 were discovery vs. demo vs. closing calls"

Natural language workflow:

• AI lists all calls from current month
• Analyzes titles to categorize call types
• Provides breakdown and statistics

What you get:

• Complete call inventory
• Call categorization
• Participant trends
• Activity patterns

1
{
2
  "error": "Unauthorized",
3
  "message": "Gong authentication failed"
4
}

Solution: Verify your Gong Access Key and Access Key Secret are configured correctly. See the Gong Setup Guide.

1
{
2
  "error": "Bad Request",
3
  "message": "Invalid date format. Use YYYY-MM-DD"
4
}

Solution: Ensure dates are in ISO 8601 format: YYYY-MM-DD (e.g., 2024-11-15).

1
{
2
  "error": "Rate Limit Exceeded",
3
  "message": "Too many requests to Gong API",
4
  "retryAfter": 60
5
}

Solution: Wait for the specified time (in seconds) before retrying. Reduce request frequency or use date filtering to narrow results.

1
{
2
  "calls": [],
3
  "total": 0,
4
  "hasMore": false
5
}

Solution: This is not an error—it means no calls match your filter criteria. Try:

• Widening the date range
• Removing date filters entirely
• Verifying your Gong account has recorded calls
• Checking your user permissions in Gong

• Start with narrow date ranges to reduce result sets
• Use recent dates (last week, last month) for quicker responses
• Widen date ranges only when searching for older calls
• Remember Gong API rate limits apply to result size

• Use limit to control result size
• Check hasMore to see if additional calls exist
• For large call libraries, filter by date rather than paginating
• Save call IDs for later retrieval rather than re-listing

• List calls first, then retrieve transcripts only for selected calls
• Use participant info to pre-filter before transcript retrieval
• Check call duration to prioritize longer, more substantive calls
• Review call titles to identify relevant conversations